Ep: 174: Voices of Student Success: AI Chatbot Provides Resources, Early Alerts
Inside Higher Ed’s Voices of Student Success discusses how one college addresses student questions and resource awareness using a text-based AI chatbot.
To decrease barriers to access and provide tailored supports, colleges and universities are designating mental health clinicians to specific academic departments or locations.
Mental health is one of the greatest threats to student persistence and retention in higher education, but providing large-scale preventative and responsive mental health care is a looming challenge for colleges and universities.
In addition to having sufficient clinicians and trained professionals to support students in need, finding ways to deliver wellness support to students before they’re in crisis is critical.
One strategy is embedding mental health counselors into student spaces or academic departments. By integrating services into a physical location, such as a student center, clinicians can connect with students in informal and intentional ways, gaining their trust and supporting specific pockets of the campus community.
In this episode of Voices of Student Success, Estevan Garcia, chief wellness officer at Dartmouth College, talks about the root of the youth mental health crisis and some of Dartmouth’s embedded services for student athletes.
Later, hear from Casey Fox, associate director of integrated services from the University of South Carolina, who leads the university’s integrated mental health program, about the benefits of these services for students and community members.
Hosted by Inside Higher Ed Student Success Reporter Ashley Mowreader.
Read a transcript of the podcast here.
This episode is sponsored by KI.
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Inside Higher Ed’s Voices of Student Success discusses how one college addresses student questions and resource awareness using a text-based AI chatbot.
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