Ep: 174: Voices of Student Success: AI Chatbot Provides Resources, Early Alerts
Inside Higher Ed’s Voices of Student Success discusses how one college addresses student questions and resource awareness using a text-based AI chatbot.
There are a few elements of the student life cycle in higher education that are unavoidable, one being general education courses. While a majority of college students are unaware of support resources or unlikely to engage with all of them, each student must fulfill common core curriculum.
For over a decade, the University of Louisville has offered an Oral Communication Success Guide for students in the public speaking general education course. Now a digital resource embedded in learning software, the guide helps connect students’ learning to institutional services and supports.
In this episode of Voices of Student Success, oral communications faculty member Elyssa Smith and Katherine Taylor, director of the oral communication basic course, outline the process of digitalizing the guide, the benefits for student access and how it breaks down barriers across the institution.
Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader. This episode is sponsored by KI.
Read a transcript of the podcast here.
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