Ep: 174: Voices of Student Success: AI Chatbot Provides Resources, Early Alerts
Inside Higher Ed’s Voices of Student Success discusses how one college addresses student questions and resource awareness using a text-based AI chatbot.
This series of Voices of Student Success focuses on adult learners in higher education, the various challenges they face as well as the successful support mechanisms employed to aid their retention and completion.
Approximately 65 percent of the 1.2 million active-duty service members of the U.S. armed forces have less than an associate degree level of education, according to 2023 data; many of them hold some college credits but no degree. Federal aid programs make enrolling in college and earning a degree more accessible for military-affiliated students, but not every student is aware of academic interventions that can help them complete a credential sooner, including credit for prior learning.
In the most recent episode of Voices of Student Success, three experts from the Kentucky Council on Postsecondary Education—senior fellows Matt Bergman and Dallas Kratzer, and Tracy Teater, associate director of adult learner attainment—discuss the state’s adult education attainment goals, challenges in CPL rollout and other models of success across the country.
Hosted by Inside Higher Ed Student Success reporter Ashley Mowreader, this episode is sponsored by Strada Education Foundation.
Read a transcript of the podcast here.
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