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This resource is available only to Insider members

The Sandbox newsletter is an exclusive benefit of our paid Insider membership. Insiders have access to a unique blend of exclusive data, analysis and emerging best practices. Explore the member benefits here.

August 23, 2025

‘Nontraditional’ President?

What’s the right background to lead complex institutions in perilous times?

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
Image representing choices

From Rachel Toor

Several readers asked to see the mission statement from the president who wrote for us last week. Here’s what I can tell you: That long-serving president, a so-called nontraditional hire from industry, is fully aligned with his institution’s mission. His college knows exactly what it is and who it serves. The statement reflects that niche.

Most of the rest of us? We’re still clinging to the cliché of being all things to all people. That’s why mission statements so often sound like BS crafted by committees or stale marketing copy.

Here’s my suggestion for a mission statement: Broadly educate citizens who leave with degrees, without tons of debt, ready to find meaningful work. But that doesn’t sound academic enough. And most presidents are steeped in the tea of academe. Which is great. When I talk with faculty-turned-leaders—especially in fields I know well from my past life as an acquisitions editor—I think: my peeps! But being a historian or classicist doesn’t necessarily equip you to run a nonprofit business. And like it or not, that’s what a university is.

Leaders who do have those skills often get branded “nontraditional,” even including those who rose through student affairs or advancement.

A recent book, The New College President, by Terrence J. MacTaggart and Eileen B. Wilson-Oyelaran, profiles seven such leaders. If they’d been ballplayers in the minors, the old-school scouts lampooned in Michael Lewis’s Moneyball would have passed them over. Those scouts trusted their gut—they just knew who had “it.” They were wrong. MacTaggart and Wilson-Oyelaran suggest that search firms and trustees may be wrong, too.

In higher ed, having “it” still means the right academic pedigree. A CV as long as a 19th-century Russian novel? Ability to effortlessly quote Aristotle at a donor dinner? Meanwhile, candidates who might actually know how to manage a budget crisis, navigate board politics, or connect with first-generation students get sidelined for not fitting the part.

But what if the skills that matter now—crisis management, authentic communication, adaptability—aren’t the ones boards are hiring for? Even when they do take a chance on a leader who doesn’t look like your father’s college president, she often meets resistance (or hostility) from faculty chanting, “You’re not the boss of me.”

Billy Beane’s analytics-driven approach in Moneyball faced the same pushback: “That’s not how baseball works!” In academe, the chorus is “But they’ve never been a provost!” or “They don’t understand shared governance!” As if those are the only skills that matter.

Maybe it’s time higher ed had its own Moneyball moment. Instead of dismissing “nontraditional” leaders, what if we recognized them as undervalued assets? What if their varied experiences are exactly what our institutions need to adapt and thrive?

And what if, when we ask them about their leadership, we stopped signaling that we’re the ones clinging hardest to the past?

I just talked to someone who retired from a Big Deal Job, had been on the board of a college, and is now leading it. He doesn't need the work or the money, but is having a blast making bold changes that have brought his institution incredible success. The weirdnesses of shared governance and the unwillingness to change? He's saying screw it and getting stuff done. It was one of the most exciting conversations I've had in a while.

Below, some thoughts from another successful—if nontraditional—former president.

The writer is a former president.

Looking back at my time running a college, especially now that I’m helping another school that’s shutting down, I can’t help but worry about what’s happening to higher education these days.

Don’t get me wrong—I love higher education and what it stands for. But honestly? I’m disappointed in how we’ve handled ourselves. While every other industry in America has had to change with the times, we’ve dug in our heels. There’s this arrogance in academia that somehow we don’t have to play by the same rules as everyone else.

When I first stepped in as interim president at a college in serious trouble, the faculty leadership fought me at every turn, starting with the announcement meeting, where some of the most outspoken went so far as to verbally attack the board member who introduced me. I considered myself lucky that they didn’t resort to physical violence. Never mind that I could fix problems the previous presidents had ignored—I didn’t have the “right academic credentials,” so they shouted me down.

It wasn’t until they realized how bad things really were that these same faculty members grudgingly admitted they were glad I was there, but only until the problems were solved. Once we got the finances stable, they immediately pushed for a search committee to replace me. They said I could apply if I wanted, like they were doing me a favor. When the board said no and made me the permanent president, many still insisted on calling me “interim.”

The harassment never stopped. During my yearly evaluations, certain faculty would give me zeros across the board and make sure I knew exactly who they were and what they were doing. Halfway through my time there, they cobbled together their own evaluation form without proper approval and declared I wasn’t qualified—despite turning around the finances and strengthening the college’s position.

Even though bylaws made me a nonvoting faculty member, I was constantly asked to skip meetings for one reason or another. I realized this behavior would never end, and no workplace outside higher ed would tolerate this kind of public undermining of leadership.

Back when I was a student, I really respected faculty and their important role. The faculty should be the heart of any college—but when they obsess over their own rights above everything else, only hire people who look and think like them, bully younger faculty who don’t have tenure protection, and refuse reasonable performance reviews, something’s got to give.

The fact that we haven’t fixed these problems falls on all of us in leadership positions. And now we’re seeing the consequences—if we won’t address our own issues, someone else will do it for us. They’ve already started trying.

If you want to get this email, please become a member

All previous issues of The Sandbox are available here. 

We invite presidents to write here under the cover of anonymity about their experiences in ways that make visible the challenges of the job. Email me, friend me on LinkedIn, or come to Spokane and have a cup of coffee and we’ll talk. All conversations are confidential and off the record.

Harry the dog
JOIN TODAY

 

The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

What’s on Presidents’ Minds These Days?

September 13, 2025

Presidents Sound Off on the State of Higher Ed

September 6, 2025

Presidents Share a Soupçon of Schadenfreude

August 30, 2025

Atlas Shrugged. Me Too.

August 16, 2025

Things Are No Longer Fine

August 2, 2025
View All
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