Quality Management for Business Excellence

Free Courses : Quality Management for Business Excellence

• Are you new to Quality and want to start with a strong foundation of  Quality Management concepts? 

• Are you appearing in any certification exam such as PMP, CQA, CQE  and want to refresh your basic understanding of Quality Management?

• Are you working in the field of Quality Management and want to refresh your knowledge?

Here is what everyone in the organization should know:

• Definitions of Quality

  • How can you achieve quality if you don't understand what quality is?

• Why business need to produce quality product?

• Difference between Quality and Grade

• Difference between Quality Assurance and Quality Control

• Quality Management System

• History of Quality

• Quality Tools

  • Learn about seven basic quality tools.

• Quality Costs - or the Cost of Poor Quality (COPQ)

  • Prevention cost, appraisal cost, internal failure costs and external failure costs

• Quality Awards - Deming Award, EFQM and MBNQA

  • In this section you will learn about these three top global quality awards.

• Quality Gurus - Edwards Deming, Joseph Juran and Philip Crosby.

  • In this section learn about the life and teachings of these quality gurus.

OVER 3900 HIGHLY SATISFIED STUDENTS HAVE ALREADY TAKEN THIS COURSE.   

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