Mastering IT Service Management with ITIL 4 Foundation

Understand the value of modern ITSM in the organization and prepare for the ITIL 4 Foundation certification in a weekend

IT & Software IT Certifications Udemy
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Mastering IT Service Management with ITIL 4 Foundation

Free Courses : Mastering IT Service Management with ITIL 4 Foundation


  • Disclaimer: This UNOFFICIAL course is not affiliated with or endorsed by Axelos.

    Not Affiliated with or Endorsed by AXELOS

    Non-affiliation disclaimer: This UNOFFICIAL course is not associated with or endorsed by Axelos.


  • Unlock the Secrets of IT Service Management with ITSM Foundation Certification

In today's fast-paced and ever-evolving digital landscape, efficient IT service delivery is crucial for organizations of all sizes and industries to succeed. ITSM Foundation, the latest version of the world's leading IT service management framework, provides a comprehensive set of best practices for organizations to manage their IT services effectively and deliver value to their customers.


  • Enhance Your IT Expertise and Advance Your Career

This comprehensive 4-hour course will equip you with the knowledge and skills you need to:

- Understand the core concepts of IT service management

- Grasp the ITSM Foundation framework, including the Four Dimensions, Guiding Principles, Service Value System, and IT Service Management Best Practices

- Create value for customers through IT services

- Manage service offerings and relationships effectively

- Achieve desired outcomes and mitigate risks

- Measure the utility and warranty of IT services


  • This course is designed for:


IT professionals who want to gain a foundational understanding of ITSM and its role in IT service management

Individuals seeking to embark on their ITSM certification journey

Professionals looking to enhance their IT knowledge and skills

Anyone who wants to contribute to the implementation of ITSM practices in their organization


  • Upon successful completion of this course, you will:


- Earn the ITSM Foundation certification, a globally recognized credential that demonstrates your proficiency in IT service management

- Enhance your understanding of the latest ITSM framework and its impact on IT operations

- Gain the skills to effectively manage IT services and deliver value to customers

- Strengthen your career prospects and open up new opportunities in the IT industry

- Practice exams to prepare for the exam day





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